Terms Of Service.

Our wine store terms and conditions can be found below. If you have any questions, please don’t hesitate to contact us. Have a look, then wander back to the store when you’re ready.

Customer Service Policy.

Jarvis Estate is committed to providing exceptional customer service and products. We endeavour to ensure all products on our website are in stock and pricing is true and correct. If an ordered item is unavailable or we’re unable to ship your order, we will notify you within 2 business days to arrange an alternative, backorder or refund. 

Gift cards purchased on our website.

• cannot be redeemed for the cost of shipping.

• are redeemable for the purchase of goods at Jarvis Estate.

• are redeemable on any purchase in the online store at jarvisestate.com.au

• the full amount of the gift voucher is to be redeemed in one transaction.

• non-refundable or redeemable for cash.

• cannot be replaced if lost or stolen.

• will be given as a voucher if change is required.

• expire 3 years from the date of purchase.

Extensions are not granted on any gift cards.

Payments.

All transactions are processed in AUD.

Credit card payments are processed securely through third party payment processors (Stripe, Apple Pay and Google Pay) and are subject to the terms and conditions of the respective processor. Upon completion of your payment, we will email you a receipt. We are not able to access your credit card details. Payment is due on order. Goods will not be dispatched until payment has cleared.

The prices outlined are in Australian dollars (AUD) and do not include postage.

International Orders.

You are responsible for paying duties and taxes in your country if applicable.

Security Policy.

When purchasing from Jarvis Estate your financial details are passed through a secure server using the latest 128-bit SSL encryption technology. If you have any questions regarding our security policy, please contact us.

Website Terms Of Use.

Use of any of the websites hosted on the following domains (Jarvis Estate) signifies your agreement to the terms: jarvisestate.com.au

Disclaimer.

We endeavour to keep all information contained on our website up-to-date. Prices, listings and other information are subject to change and for information purposes only. Jarvis Estate assumes no responsibility for errors or omissions on the aforementioned website. Please verify all information via email or telephone.

Links to third party websites.

The Jarvis Estate website may contain hyperlinks to websites operated by parties other than those within Jarvis Estate. Jarvis Estate does not control such websites and is not responsible for their content. Inclusion of hyperlinks to such websites does not imply any endorsement of their material or any association with their operators.

Limitation Of Liability.

Neither Jarvis Estate nor any of its directors, employees or other representatives, or the developer, Internet Service Provider or carrier of the website, will be liable for damages arising out of or in connection to the use of Jarvis Estate’s website. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.