Shipping And Delivery
We offer free shipping on orders $500 or more.
Once an order is received and payment has cleared, all orders are processed and are ready for dispatch within 2-3 business days. Products are shipped Monday to Friday, following payment confirmation. Payment must be cleared before we ship anything.
Please note, orders may take longer to dispatch following public holidays, sales and peak times.
All orders are shipped through our local courier service or Australia Post and generally take 2-7 business days to arrive following dispatch depending on location and any postal service delays.
Once your order is shipped, you will receive tracking information to your nominated phone number or email address. Please ensure all fields are filled out with your order (phone number and email address) to receive tracking information.
If your order is returned to sender (Jarvis Estate) due to failure to collect your order from your local Post Office or pick up point you will be charged additional shipping fees to have it returned back to us (minimum $25 + depending on your location) and an additional shipping fee on top of this to have it sent back to you. Jarvis Estate will not be responsible for wearing costs of shipping in this instance.
All orders are shipped with Australia Post and take approximately 3-7 business days through standard post. If you require express shipping on your order, this will incur additional fees, please call us to receive a quote and arrange this for you.